Grand Mercure Bengaluru at Gopalan Mall has announced the appointment of Zeba Hasan as its Rooms Division Manager. In her new role, Zeba will oversee the hotel’s Rooms Division, leading key guest-facing functions while focusing on service standards, team development and seamless guest experiences.
Speaking about her appointment, Zeba Hasan said, “I look forward to introducing thoughtful initiatives that enhance guest satisfaction while maintaining the highest standards of hospitality.”