Hospitality Leaders Converge at HICSA 2026 to Chart the Future of the Industry

The Hotel Investment Conference South Asia (HICSA) 2026 concluded successfully at the Grand Hyatt Mumbai Hotel & Residences, bringing together over 800 hospitality leaders for two days of candid conversations, strategic insights and industry-defining dialogue.

The conference opened with a powerful keynote by Manav Thadani, Chairman of Hotelivate, who set the tone with a session titled Leadership in a World on Fire. Drawing from insights gathered from more than 100 industry leaders, the keynote underscored a central theme that resonated throughout the conference: volatility is no longer a phase but the new baseline for leadership.

The Signature Workshops offered focused discussions tailored to key stakeholders. The Owners’ Only Meet explored the evolving role of operators, balancing debt and sustainability, and navigating design costs and legal complexities. The HOSI General Manager’s Workshop highlighted the transformation of the GM’s role into that of a business leader, with sessions powered by Ecole Hôtelière de Lausanne emphasising adaptability, AI-led transformation and evolving profitability metrics.

Leadership perspectives took centre stage during “Insights from the Corner Office.” In conversation with Latha Venkatesh, Puneet Chhatwal of Indian Hotels Company Limited (IHCL) discussed resilience in a disrupted world. William Heinecke of Minor International highlighted India as central to the group’s growth journey, while Arjun Oberoi shared insights into building enduring luxury brands. A fireside chat on the future of ITC Hotels outlined the company’s asset-right growth strategy and strong focus on talent and food and beverage leadership.

Panel discussions addressed the forces shaping hospitality today. Moderated by Achin Khanna, industry leaders, including Rajeev Menon, examined geopolitical tensions, AI disruption and the ongoing talent challenge. A development trends panel led by Uttam Dave featured leaders from Marriott International, Hilton and Radisson Hotel Group, highlighting the rise of flexible models, conversions and asset-light strategies across global markets.

The conference also celebrated excellence and leadership. Amitabh Kant received the HICSA Lifetime Achievement Award in conversation with Dr. Jyotsna Suri, recognising his contributions to India’s tourism and global positioning. The MakeMyTrip General Manager of the Year Awards honoured outstanding leaders across segments, while the HICSA Hotels of the Year Awards recognised top-performing properties across seven categories.

Beyond the sessions, curated experiences added vibrancy to the event. Mentalist Suhani Shah captivated attendees, while networking events included the closing cocktails at ITC Maratha and the after hours gathering at Bombay Swim Club at ICONIQA Mumbai International Airport.

HICSA 2026 reaffirmed the hospitality sector’s resilience and forward momentum. From redefining leadership to exploring new growth models and evolving guest expectations, the conference showcased an industry that continues to adapt, innovate and shape the future of global travel and hospitality.

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