InnKey, India’s leading enterprise hospitality technology platform, has joined forces with Marriott International to support its new brand, Series by Marriott™, across India. The collaboration begins with a phased rollout covering 84 operational hotels and 31 upcoming properties, with plans to expand into other emerging markets. Series by Marriott™ is a global portfolio of independent regional brands designed to deliver locally rooted experiences backed by global standards and operational excellence.
InnKey, a cloud-native enterprise platform that centralises front-of-house operations, will play a key role in strengthening Marriott’s technological ecosystem. Through this partnership, InnKey’s mobile-first Property Management System (PMS) will enhance the guest journey end-to-end, integrating seamlessly with the Marriott Bonvoy loyalty program, the Central Reservation System (CRS), and other core brand platforms.
Viral Shah, Founder & CEO of InnKey, said, “This partnership is a strong expression of InnKey’s mission to redefine the relationship between hospitality and technology. It reaffirms our belief that Indian-built technology can serve global hospitality at scale—delivering intelligence, dependability, and human warmth throughout every layer of hotel operations. When innovation aligns with intent, boundaries cease to matter.”
Ashish Kale, Vice President IT – Asia Pacific (Excl. China), Global Technology, Marriott International, stated, “Our collaboration with InnKey marks a major step toward elevating the efficiency and intelligence of our hotel operations. By implementing a seamless cloud-based platform across Series by Marriott™ hotels, we’re providing our teams with smarter tools and real-time insights that enhance the guest experience. This partnership reflects our commitment to technology that strengthens our core philosophy of being efficient, intuitive, and deeply guest-centric.”
InnKey’s platform will equip Series by Marriott™ hotels with real-time data connectivity, operational flexibility, and chain-level intelligence, ensuring brand-wide consistency while allowing each property to preserve its regional identity. The result is a unified digital ecosystem that simplifies decisions and enhances the human touch behind every guest interaction.
Rohan Shah, Co-Founder, InnKey, added, “This collaboration with Marriott International has been truly transformative. Working closely with their teams enabled us to match precision with performance. Together, we developed secure, fully encrypted integrations that uphold global standards while prioritising privacy. This partnership reflects our commitment to building intelligent, secure technology from India that’s ready for the world.”