My Menu, a digital menu platform for restaurants, bars, clubs & pubs to take contactless orders and accept payments, making menus more accessible and restaurants becoming COVID-19 compliant overnight. With over 300+ hotels and 3000+ restaurant install base across 30+ countries, My Menu has established itself as a clear global leader in the contactless menu vertical. In India, My Menu has partnered with Radisson, Conrad Hotels and Resorts, Novotel, Aloft Hotels, Oakwood Hotels, Ibis, Mercure, Royal Orchid Central, Hard Rock CafƩ India, Zone by The Park Hotels, Biryani Batuta.
My Menuās innovative technology allows for much needed upselling atĀ theĀ point of ordering and helps increaseĀ theĀ average order value helpingĀ theĀ hospitality industry make a way in recouping its losses due toĀ theĀ pandemic.
According to Abhishek Bose, CEO and Co-founder of My Menu, “Our core objective at My Menu is to increase the average check value of any restaurant. I believe hotels and restaurants have realized that a good QR Code Menu is much more than just a safety feature. My Menu implemented with all itās features has proven to increase sales by 30%!”
“Menu engineering has a whole new meaning when it comes to digital menus. Chefs now can analyze performance by studying number of views against orders placed in real-time and make changes to presentation style, description and price to optimize sales of their STAR items,” saidĀ Chef Brajesh Ghansiyal – Culinary Director My Menu.
AccorĀ wasĀ theĀ first hotel company to define a corporate policy when it came to contactless menu, as early as May of this year.Ā Floor Bleeker, Chief Information Officer atĀ AccorĀ said,Ā “TheĀ health, safety and well-being of our guests and team members remain a top priority forĀ Accor, especially during these unprecedented times. As a part ofĀ theĀ #ALLSAFE program,Ā theĀ AccorĀ Middle East & Africa IT team have partnered with My Menu, a global leader inĀ theĀ digital menu that redefinesĀ theĀ way guests order food entirely contactless. Through this partnership, guests can now enjoy a menu copy on their personal device by scanningĀ theĀ restaurantās QR code and withoutĀ theĀ need to download any application.ā
“To date, more than 500 restaurants in over 150Ā AccorĀ Hotels inĀ theĀ Middle East & Africa region have seamlessly implemented My Menu to ensure a contactless yet efficient service for guests,āĀ addedĀ Floor.
Although most hotel brands havenāt announced a corporate standard but a decision is being made atĀ theĀ property level. Many Marriott properties such as JW Marriott Marquis,Ā TheĀ Grosvenor House, Le Meridien, Westin and others such as Caesarās Palace, Meydan Hotels were amongĀ theĀ early adopters of My Menu.
Globally loved iconic brand Hard Rock, said, āLove All, Serve All. At Hard Rock, weāve lived by this motto for nearly 50 years.Ā And right now, itās more important than ever to us when it comes to keeping you safe.Ā Thatās why we are going out of our way to ensure that your visit to Hard Rock Cafe is as safe (and enjoyable) as we can possibly make it.ā
āPart of these measures is teaming up with My Menu to ensure that all of our menus are now digital – simply scanĀ theĀ QR code on your table and readĀ theĀ menu on your personal device.Ā Itās easy and safe and our team of young, digitally minded, socially distanced servers are on hand to answer any queries you may have, to ensure your table is clean enough to eat off and to offer a friendly squirt of sanitizer if you want it.Ā Stay safe and sound. After all, tattoos donāt wash off – but germs do!ā said,Ā Nada Hayati, General Manager at Hard Rock.
“In keeping withĀ theĀ current scenario guest/employee safety isĀ theĀ number one priority, JSM is happy to partner with My Menu and rolled out their all-in-one contactless menu ordering system in June. My Menu has eliminated multiple unsafe touchpoints which have been appreciated and well received by our patrons visiting Hard Rock Cafe, Shiro&Asilo across India,” stated TanaiShirali (Sr Director –Ā Ops) JSM Corporation Pvt. Ltd.
Hoshang Garivala, Director of Operation at Oakwood Worldwide India, said,Ā āAs a part of Oakwood Clean360 we have partnered with My Menu to seamlessly implement and launch a contactless dining experience to minimize direct contact and maintain social distancing. With this association all our menus are now digital, guests can scanĀ theĀ QR code to browseĀ theĀ menu, seeĀ theĀ actual pictures and preparation videos ofĀ theĀ dishes. My Menu QR code is safe, easy and user-friendly and a must forĀ theĀ safety of guests andĀ theĀ hotel team specially duringĀ theĀ current times of COVID19.”
As perĀ Gaurav Agarwal, Director Food Production &Ā Head of Kitchen Operation at Zone byĀ TheĀ ParkĀ Hotels,Ā āWell-being of our guests and zoners remains a top priority, especially during these unprecedented times. As a part ofĀ theĀ #SHIELD program, we partnered with My Menu, QR code-driven digital menu that redefinesĀ theĀ āDINE INā & āIN-ROOM DININGā food and beverage ordering and enhancesĀ theĀ guest experience.Ā TheĀ digital menu provides dual solutions by being āphygitalā for guests, and providing chefsĀ theĀ opportunity to experiment and changeĀ theĀ menu frequently without worrying aboutĀ theĀ cost incurred in designing and printing ofĀ theĀ āphysicalā menu. My Menu, QR code/link driven menu for āDINE INā & āDELIVERYāSā is not only an interim solution forĀ theĀ hospitality industry but also part ofĀ theĀ new normal.ā
Other popular brands who understoodĀ theĀ importance of contactless menu at an early stage are Gordon Ramseyās Hellās Kitchen, Nandos, Wagamama, Carluccioās, Max, Zafran to name a few.
My Menu has recently announced direct integration with payment gateways such as Stripe, Razorpay, 2Checkout and Checkout. This enablesĀ restaurantsĀ to accept online payment directly into their account.
My Menu is an ‘all-in-one’ menu and order management system for hospitality venues.Ā TheĀ QR Code Generator and Menu ordering system provide guests with a complete contactless, self-ordering and self-payment system. My Menuās online ordering and delivery module helpĀ theĀ restaurant to start accepting orders directly at zero commission.Ā My Menu improvesĀ efficiency and guest experience while increasing revenue. Integration with multiple payment gateways such as stripe, checkout, 2checkout, razor pay ensures restaurants can start accepting payments online directly into their accounts.Ā www.mydigimenu.com.